Photography Backdrop Turn Around Times
HSD Backdrops
Photography Backdrop Turnaround Times
Current production information for our made-to-order photography backdrops, floor mats, and custom-sized products.
Last updated: September 17, 2026The first stage of production begins immediately after an order is placed. Because of this, we are unable to make changes once an order has been submitted.
Please carefully review the design, size, material, crop, quantity, and shipping information before completing checkout. If you have questions before ordering, please contact us. We are always happy to help.
Our photography backdrops are made to order in the exact design, size, and material selected. Due to the custom nature of our products and the multiple stages involved in production, we cannot guarantee an exact completion or shipping date.
High seasonal demand, large sales, increased order volume, and unexpected production delays may occasionally extend processing times.
Average Processing Times by Material
The timeframes below are estimates, not guarantees. Processing may be shorter or longer depending on the selected material and our current order volume. Business days are Monday through Friday and do not include weekends or major U.S. holidays.
Royal Fleece & Fleece
Average processing time
4–6 business days
Busy season: July–January
6–10 business days
Dream Fabric & Floor Mats
Average processing time
4–6 business days
Busy season: July–January
7–10 business days
Poly Paper & Vinyl
Average processing time
2–4 business days
Busy season: July–January
4–6 business days
Additional Processing and Tube-Shipping Information
International orders require an additional 1–2 business days for processing.
Poly Paper and Vinyl: These materials ship in oversized tubes. For orders traveling to the East Coast and Midwest, average ground transit time may be approximately 2+ weeks. Tracking may show delays or no updates for several days while the tube is moving through the carrier network.
To avoid longer transit times, consider selecting a fabric or fleece material or upgrading to USPS Priority Mail when available. Oversized tubes cannot be shipped through UPS.
Important Planning Information
Processing times are averages and are not guaranteed completion or shipping dates. Shipping transit time begins only after production is complete and the carrier has received the order. Selecting expedited shipping does not shorten production time.
Unless HSD Backdrops expressly confirms a guaranteed delivery date in writing, customers are responsible for ordering early enough to allow for production, shipping, delivery, inspection, and setup before a scheduled session.
To the fullest extent permitted by law, HSD Backdrops is not responsible for and does not reimburse canceled or rescheduled sessions, client refunds, lost income or profits, substitute product costs, studio or venue expenses, model or staffing costs, travel expenses, or other business-related losses resulting from an unconfirmed delivery date, production delay, or carrier delay.
By placing an order, you acknowledge our current processing times and agree to our Shipping Policy, Return & Order Issue Policy, and Terms & Conditions.
September 17, 2026 update: We added and clarified information concerning estimated production and delivery dates, expedited shipping, customer session deadlines, and limitations regarding related business losses. These updated provisions apply to orders placed on or after September 17, 2026. Earlier orders remain subject to the policies and terms in effect when the order was placed.
Additional Order Information
Select a section below to review the information that applies to your order.
Processing Time vs. Shipping Time
Processing time is separate from shipping transit time. Processing refers to the time required to create, finish, inspect, and prepare your made-to-order backdrop. Shipping transit time begins only after production is complete and the package has been transferred to the carrier.
Unless Rush Processing is purchased when the order is placed and the service is currently available, orders are processed in the order they are received.
Rush Processing may be unavailable during our busy season, major sales, and other periods of unusually high order volume.
Choosing an expedited shipping service does not shorten production time or move an order ahead in the production line. It only reduces the carrier’s estimated transit time after the order has completed production and shipped.
During our busy season, a large sale, or the period immediately following a large sale, processing may extend beyond the average timeframe.
Expedited Shipping for Floor Mats
Please do not select an expedited shipping method at checkout when ordering a floor mat.
If you need expedited shipping for a floor mat, please contact us before placing your order. We will review the available shipping options and create an accurate invoice.
Floor mats, Poly Paper, Vinyl, and fabric backdrops may require different packaging and may ship separately. Items shipped separately may have different tracking numbers and delivery dates.
Made-to-Order Products & Final Sales
Because our backdrops are made to order in the exact design, material, size, crop, orientation, and quantity selected, all sales are final except as specifically outlined in our Return & Order Issue Policy.
Before completing checkout, please carefully review:
- The selected design
- The selected material
- The size and orientation
- The quantity ordered
- All listing images
- The crop shown for the selected size
- Current processing and shipping information
- Your complete shipping address
The amount of the design shown may vary by size. Some sizes may be cropped along the top, bottom, or sides to fit the selected dimensions.
Once an order has entered production, it cannot be canceled or changed. Customer ordering errors are not eligible for a refund or traditional exchange.
In certain situations, we may offer a one-time courtesy reprint of the same design in another size or material, as explained in our Return & Order Issue Policy.
Order Acceptance, Pricing & Listing Errors
We make every effort to ensure that all product descriptions, sizes, materials, variants, discounts, and prices are accurate. However, typographical, technical, administrative, and system errors may occasionally occur.
An automated order confirmation acknowledges that we have received your order, but it does not constitute final acceptance or confirm that the order has entered production.
HSD Backdrops reserves the right to review, place on hold, decline, or cancel an order before shipment for reasons including:
- Pricing or listing errors
- Incorrect variant pricing
- Technical or system errors
- Suspected fraud or unauthorized payment activity
- Production or material limitations
- Shipping restrictions
- Violations of our store policies
This applies even if an automated order confirmation has been sent or payment has been processed.
If an order is canceled because of a pricing, listing, or technical error, all amounts paid for the canceled item or order will be refunded to the original payment method. We will never charge the corrected price without the customer’s authorization.
Questions Before Ordering?
Please contact us before placing your order if you have questions about a design, material, size, crop, processing time, or shipping method. We sincerely appreciate every customer and are always happy to help.
Contact HSD Backdrops